Frequently Asked Questions
Use the Sinch SMS API's `send_at` parameter within the `@sinch/sdk-core` Node.js SDK. Provide the recipient's number, message content, and the desired send time in UTC ISO 8601 format. Sinch's system handles the scheduling and sending, eliminating the need for local scheduling libraries or background processes for the sending mechanism.
The Sinch SMS API allows developers to integrate SMS messaging into applications. In this example, it schedules and sends appointment reminders, demonstrating its reliability and robustness for a production-ready reminder system.
Sinch API credentials authenticate your application, authorizing it to access and utilize Sinch's services like sending SMS messages. These credentials include Project ID, Key ID, and Key Secret, which are vital for secure communication between your app and Sinch. Never expose the secret key publicly.
Luxon is especially useful when working with dates and times in different time zones, as it provides robust tools for managing and converting between them. It's crucial for accurately scheduling reminders using Sinch's `send_at` parameter, which requires UTC ISO 8601 format.
Session storage is inadequate for production as data is lost upon server restart. For scheduled jobs, persistent storage like a database (PostgreSQL, MySQL, MongoDB) is essential for maintaining appointment details.
You need Node.js, npm or yarn, a Sinch account with API credentials, a verified recipient number for initial testing, and basic familiarity with Node.js, Express, JavaScript, HTML, REST APIs.
Install the official Sinch Node.js SDK using npm with the command: `npm install @sinch/sdk-core`. This package provides the necessary functions for interacting with Sinch's services, including SMS.
The `.env` file stores sensitive information, like your Sinch API credentials and database connection strings. Dotenv loads these variables into `process.env`. Never commit this file to version control.
The user submits appointment data through a web form. The Node.js/Express app processes the data, using the Sinch SMS API to schedule a reminder. Sinch then sends the SMS at the designated time to the patient.
Environment variables offer a secure method to store sensitive information like API keys without directly embedding them in your code. This protects your credentials and makes it easy to manage configurations across different environments (development, testing, production).
While the example shows basic formatting, for production use a library like `libphonenumber-js` to validate and format phone numbers reliably into E.164 format, essential for international compatibility with Sinch.
Express.js acts as the web framework, handling routing, requests, and responses, serving static files like HTML and CSS, allowing us to create web applications easily using Node.js.
Create directories for public assets (CSS, JS), views (EJS templates), and routes. Configure app.js as the entry point, handling middleware, and routes.js for request processing.
Always use a database for production reminder systems. Databases (like PostgreSQL, MySQL, or MongoDB) persist data across sessions and server restarts, ensuring the reminders are sent as scheduled even if there are interruptions or downtime.
The `send_at` parameter in the Sinch SMS API lets you specify when to send the SMS message in the future. It's essential for scheduling reminders and must be in UTC ISO 8601 format.
This guide provides a step-by-step walkthrough for building a production-ready Node.js and Express application that schedules and sends SMS appointment reminders using the Sinch SMS API. We'll cover everything from initial project setup to deployment and monitoring best practices.
While the example focuses on hospital appointment reminders, the principles and techniques can be easily adapted for various scheduling use cases, such as meeting reminders, event notifications, or subscription renewal alerts. By leveraging Sinch's built-in scheduling capabilities, we can create a robust and reliable reminder system without needing complex local scheduling libraries or persistent background processes for the sending mechanism itself.
Prerequisites:
async
/await
), HTML forms, and REST APIs is helpful.What You'll Build:
send_at
feature.System Architecture:
The application follows a simple web application architecture:
@sinch/sdk-core
) to make an API call.send_at
parameter.send_at
time.1. Setting Up the Project
Let's initialize the project, install dependencies, and configure the basic structure.
Create Project Directory: Open your terminal or command prompt and create a directory for the project.
Initialize Node.js Project: This creates a
package.json
file to manage project details and dependencies. The-y
flag accepts default settings.Create Project Structure: Set up the necessary folders and files.
.env
: Stores environment variables (API keys, secrets). Never commit this file to Git..gitignore
: Specifies files/folders Git should ignore.app.js
: The main entry point for the Express application.routes.js
: Handles application routing and request logic.public/
: Contains static assets (CSS, client-side JS, images).views/
: Contains server-side templates (EJS files in this case). Note: Changed file extensions to.ejs
.Install Dependencies: Install the necessary npm packages.
express
: The web framework for Node.js.@sinch/sdk-core
: The official Sinch Node.js SDK for interacting with Sinch APIs (including SMS).dotenv
: Loads environment variables from the.env
file intoprocess.env
.luxon
: A powerful library for working with dates and times, crucial for handling appointment times and time zones.express-session
: Middleware for managing user sessions (used here for flash messages and temporary data transfer between requests).connect-flash
: Middleware for displaying temporary messages (flash messages) to the user, often used for success or error feedback after form submissions.ejs
: A simple templating engine to render HTML dynamically.sessionstorage-for-nodejs
. It is unsuitable for production as its data is lost on server restarts. For passing temporary confirmation data to the success page, we will use the standardexpress-session
mechanism. For persistent storage of appointments, a database is required (see Section 6).Install Development Dependency: Install
nodemon
to automatically restart the server during development when files change.Configure
.gitignore
: Prevent sensitive files and unnecessary folders from being committed to version control.Configure Environment Variables (
.env
): Add your Sinch credentials and configuration. Replace the placeholder values with your actual credentials.KEY_ID
,KEY_SECRET
,PROJECT_ID
: Found on the "Access Keys" page in your Sinch Customer Dashboard. You might need to create a new key. Treat theKEY_SECRET
like a password.FROM_NUMBER
: A virtual number you've acquired through Sinch and assigned to your project, enabled for SMS. Find this under "Numbers". Ensure it's in E.164 format.SMS_REGION
: Specify the Sinch API region (us
,eu
, etc.) you are primarily targeting. This affects API endpoints and potentially compliance.PORT
: The port your Express app will listen on.SESSION_SECRET
: A random, long, and secret string used to sign the session ID cookie. Generate a strong one for production.DEFAULT_COUNTRY_CODE
: Useful if you need to prepend a country code to phone numbers entered without one, based on your primary operating region.Set Up
nodemon
Script: Add a script to yourpackage.json
for easy development server startup.Now you can run
npm run dev
to start the server withnodemon
.Configure Application Entry Point (
app.js
): Set up the basic Express application, middleware, view engine, and server listener..env
variables usingdotenv.config()
.express.static
,express.urlencoded
) is configured.express-session
andconnect-flash
are set up. TheSESSION_SECRET
is used, and thecookie.maxAge
is set to 1 hour (adjust as needed). Security options likesecure
andhttpOnly
are commented but recommended for production.res.locals
). We also pass theDEFAULT_COUNTRY_CODE
to views viares.locals
.routes.js
are mounted.PORT
.2. Implementing Core Functionality (Scheduling & Sending)
Now, let's implement the routing and the logic to handle appointment submissions and schedule SMS messages via Sinch.
.env
. Includes a basic check for missing variables.scheduleReminder
Function: Encapsulates the logic for calling the Sinch API (sinchClient.sms.batches.send
). Uses UTC ISO 8601 forsend_at
. Includes basic error handling./
: Redirects to the main form./appointment
(GET): Renders thepatient_details.ejs
view./appointment
(POST):luxon
for parsing and validation, assuming server's local time zone for input.libphonenumber-js
in production. Constructs the message.scheduleReminder
.req.session.appointmentDetails
solely for display on the immediate success page. Crucially, adds comments emphasizing that this is NOT persistent storage and a database is mandatory for production. Redirects to/success
./success
(GET): Retrieves data fromreq.session.appointmentDetails
, renderssuccess.ejs
, and then clears the temporary session data. Includes comments explaining how this would work with a database (fetching by ID). Handles cases where session data might be missing.3. Building the Web Interface
Create the simple HTML forms for user interaction using EJS templates.
views/patient_details.ejs
:views/success.ejs
:public/css/style.css
(Basic Styling):.ejs
.lang="en"
).typeof variable !== 'undefined'
) in EJS templates for robustness when accessing potentially missing variables like flash messages or session data.patient_details.ejs
: Removed the display block forsuccess_msg
. Updated phone input guidance.success.ejs
: Displays confirmation details retrieved from the session. Includes a note about the temporary nature of this display method.4. Integrating with Sinch (Summary)
Integration happens primarily in
routes.js
:.env
.SinchClient
is instantiated using the Project ID, Key ID, Key Secret, and Region.scheduleReminder
function usessinchClient.sms.batches.send
, passing the recipient (to
), sender (from
), message body, and the crucialsend_at
parameter (UTC ISO 8601 timestamp).Obtaining Credentials:
""NodeReminderApp""
).Key ID
andKey Secret
. The Secret is only shown once. Store these securely in your.env
file..env
.+1xxxxxxxxxx
) and add it asFROM_NUMBER
in.env
.us
,eu
, etc.) your service plan/project is associated with and setSMS_REGION
in.env
.5. Error Handling and Logging
The current implementation has basic error handling:
routes.js
checks for essential Sinch variables on startup and exits if they're missing.scheduleReminder
function usestry...catch
around thesinchClient.sms.batches.send
call. It logs the error and returns a failure status./appointment
handler. Flash messages inform the user.try...catch
in the POST/appointment
handler catches unexpected errors during processing.console.log
andconsole.error
. Logs are reasonably consistent.Production Enhancements:
winston
orpino
for structured JSON logs, which are easier to parse and analyze.console.log
/console.error
with logger instances (e.g.,logger.info()
,logger.error()
). Configure transports to write logs to files or external logging services.error.response.data
object from Sinch API errors for specific error codes and messages to provide more informative feedback or trigger specific actions (e.g., retries for transient network issues).app.js
to catch unhandled errors gracefully.6. Database Schema and Data Layer (Production Requirement)
Critically, using only
express-session
to pass data to the success page is NOT persistent storage. Scheduled jobs rely on data that survives server restarts and deployments. If the server restarts between the time an appointment is scheduled via the API and the time the success page is rendered (or if the user's session expires), the confirmation data will be lost. More importantly, the application has no record of the scheduled appointments if the server restarts.A database is mandatory for any production-level application.
Conceptual Database Schema (e.g., using PostgreSQL or MySQL):
Data Layer Implementation Steps:
npm install pg
(driver) ornpm install sequelize
/npm install @prisma/client
(ORMs)npm install mysql2
(driver) ornpm install sequelize
/npm install @prisma/client
(ORMs)npm install mongodb
(driver) ornpm install mongoose
(ODM)routes.js
:POST /appointment
handler, after successfully scheduling the SMS with Sinch (scheduleResult.success
), save the appointment details (includingpatientName
,doctorName
,formattedPhone
,appointmentDateTimeLocal.toJSDate()
,reminderDateTimeLocal.toJSDate()
,scheduleResult.batchId
) to the database.req.session.appointmentDetails
, store only the newly created database record's ID:req.session.appointmentId = newAppointmentRecord.id;
.GET /success
handler, retrieve theappointmentId
from the session (req.session.appointmentId
). Use this ID to query the database for the full appointment details. Render thesuccess.ejs
template using the data fetched from the database. Clearreq.session.appointmentId
afterwards.libphonenumber-js
before saving to the database and sending to Sinch. Ensure numbers are stored consistently (e.g., E.164 format).This ensures that appointment data is persisted reliably, even if the application restarts, and provides a foundation for future features like viewing scheduled appointments, cancellation, or status tracking.