Frequently Asked Questions
Set up a Fastify server with a POST route '/webhooks/sinch' to handle incoming webhooks from Sinch. Configure your Sinch account to send notifications to this endpoint. The provided code example includes a schema to validate incoming requests and detailed logging for debugging.
The schema defines the expected structure of the JSON payload sent by Sinch, including 'from', 'to', 'body', 'id', and 'type'. This ensures type safety and allows Fastify to validate incoming requests, preventing errors from malformed data. Refer to the article's code example for the detailed schema and always cross-check with official Sinch documentation.
HTTPS encrypts data in transit, protecting sensitive information like message content. When testing locally with ngrok, it provides the necessary HTTPS tunnel. In production, use a reverse proxy or platform with SSL termination.
Use ngrok during local development to expose your server publicly so Sinch can send webhooks to it. For production, deploy your application to a server or platform with a public HTTPS URL and configure that in your Sinch dashboard.
Yes, the provided code includes the 'sendSmsReply' function using axios and the Sinch REST API. You'll need to configure your Sinch Service Plan ID, API Token, and Sinch Number in the '.env' file. Remember to uncomment the relevant line in the webhook handler to enable automatic replies after receiving a message.
Wrap your webhook handler logic in a try...catch block to handle potential errors. Log errors using request.log.error for debugging and inform Sinch there was an issue by sending a 500 Internal Server Error response to prevent retry exhaustion.
Fastify is a high-performance Node.js web framework known for its speed and extensibility. It's an excellent choice for handling Sinch SMS webhooks due to its efficiency in processing requests.
The article provides a comprehensive guide using Node.js, Fastify, and the Sinch SMS API. You'll need to install dependencies, configure environment variables, implement a webhook handler, and set up the callback URL in your Sinch dashboard.
Use ngrok to create a public HTTPS URL for your local server. Configure this URL as the callback in Sinch. Then, you can use curl to simulate Sinch webhook requests and test your application's response.
Storing sensitive information like API keys in environment variables (via .env) prevents them from being exposed in your codebase, improving security and adhering to best practices. Ensure '.env' is in your '.gitignore' file.
The Sinch Service Plan ID is a unique identifier for your Sinch account and SMS service configuration. It's required when making API calls to Sinch, including sending replies and setting up webhooks.
Sinch automatically handles long message concatenation. Your webhook will receive the complete message body, even if it was sent as multiple parts. Similarly, Sinch manages splitting long messages when sending.
Use HTTPS, validate webhook requests with a schema or token, manage credentials securely with environment variables, implement rate limiting, and consider HMAC signature verification if available from Sinch (or use a shared secret as an alternative).
This guide provides a step-by-step walkthrough for building a production-ready Node.js application using the Fastify framework to receive and process inbound SMS messages via the Sinch SMS API. We will cover project setup, webhook handling, sending replies, security considerations, deployment, and troubleshooting.
By the end of this guide, you will have a functional Fastify application capable of:
ngrok
for testing.Target Audience: Developers familiar with Node.js and basic web concepts, looking to integrate Sinch SMS capabilities into their applications. Familiarity with Fastify is helpful but not strictly required.
Technologies Used:
Prerequisites:
ngrok
installed globally (npm install -g ngrok
) or available in your PATH (ngrok
is a popular tool for exposing local servers during development; other tools or deployment are needed for production).System Architecture:
The system follows a simple webhook pattern:
/webhooks/sinch
).axios
) to send an SMS reply back to the original sender.1. Setting up the Project
Let's initialize our Node.js project and install the necessary dependencies.
1. Create Project Directory: Open your terminal and create a new directory for the project, then navigate into it.
2. Initialize Node.js Project: This creates a
package.json
file to manage dependencies and project metadata. You can accept the defaults or fill them in.3. Install Dependencies: We need Fastify for the web server,
axios
to make API calls to Sinch for replies, anddotenv
to manage environment variables.4. Create Project Structure: Create the basic files and directories we'll need.
index.js
: The main entry point for our Fastify application..env
: Stores sensitive credentials and configuration (API keys, phone numbers). Never commit this file to version control..gitignore
: Specifies intentionally untracked files that Git should ignore.5. Configure
.gitignore
: Addnode_modules
and.env
to your.gitignore
file to prevent committing them.6. Set up Environment Variables: Open the
.env
file and add the following variables. Replace the placeholder values with your actual Sinch credentials and number.Why this setup? Using environment variables (
dotenv
) keeps sensitive credentials out of your codebase, adhering to security best practices. The.gitignore
file ensures these secrets and bulkynode_modules
aren't accidentally committed. Listening on0.0.0.0
makes the server accessible within Docker containers or cloud environments.2. Implementing Core Functionality: The Webhook Handler
Now, let's build the Fastify server and the endpoint that will receive incoming SMS messages from Sinch.
1. Basic Fastify Server: Open
index.js
and set up a minimal Fastify server.sinchInboundSmsSchema
. Fastify automatically validates incoming request bodies against this schema. If validation fails, Fastify sends a 400 Bad Request response, protecting our handler from invalid data. We added a note emphasizing checking official Sinch docs.request.body
for easy debugging during development. We also log key extracted information.from.endpoint
(sender),to.endpoint
(your Sinch number), andbody
(the message text).200 OK
response back to Sinch quickly to acknowledge receipt. Failure to respond or sending error codes repeatedly might cause Sinch to disable the webhook.try...catch
block handles unexpected errors during processing, logs them, and sends a generic500 Internal Server Error
response.Endpoint Documentation & Testing:
Endpoint:
POST /webhooks/sinch
Description: Receives inbound SMS notifications from the Sinch platform.
Request Body:
application/json
from
(object withendpoint
),to
(object withendpoint
),body
(string),id
(string),type
(string, 'mo_text').sinchInboundSmsSchema
in the code above for the full expected structure.Responses:
200 OK
: Successfully received and acknowledged the message.400 Bad Request
: The incoming request body did not match the expected schema. (Handled automatically by Fastify).500 Internal Server Error
: An error occurred while processing the message on the server.Testing with
curl
: You can simulate a Sinch webhook call usingcurl
once your server is running. Check your running server's console logs to see the output.3. Integrating with Sinch (Sending Replies)
While the primary goal is receiving, let's implement the function to send replies using the Sinch REST API and
axios
.1. Add
axios
: We already installedaxios
in the setup phase.2. Create the Send Function: Add this function to your
index.js
file, replacing the placeholder comment.SINCH_REGION
environment variable for flexibility.SINCH_SERVICE_PLAN_ID
,SINCH_API_TOKEN
,SINCH_NUMBER
) are set.from
), the recipient's number (to
- as an array), and the messagebody
.Authorization: Bearer YOUR_API_TOKEN
header is crucial for authenticating with the Sinch REST API.axios.post
to send the request.catch
block provides detailed logging based on the type of error received fromaxios
, which is very helpful for troubleshooting API integration issues.request.log
instance (or the globalfastify.log
) intosendSmsReply
so that logs related to sending a reply are associated with the original incoming request context when called from the webhook.3. Sinch Dashboard Configuration: This is a critical step to tell Sinch where to send incoming SMS notifications.
ngrok
HTTPS URL, followed by the webhook path. For example:https://<your-ngrok-subdomain>.ngrok.io/webhooks/sinch
https://
. Sinch requires secure callbacks.Clearly describing the navigation path in the Sinch dashboard is important for users to find the correct settings.
Environment Variables Summary:
SINCH_SERVICE_PLAN_ID
: Your specific service plan identifier from the Sinch dashboard. Used in the API URL for sending.SINCH_API_TOKEN
: Your secret API token from the Sinch dashboard. Used in theAuthorization
header for sending.SINCH_NUMBER
: Your provisioned Sinch virtual phone number in E.164 format (e.g.,+12223334444
). Used as thefrom
number when sending replies.PORT
: The local port your Fastify server will listen on (e.g.,3000
).HOST
: The network interface to bind to (0.0.0.0
for broad accessibility,127.0.0.1
for local only).SINCH_REGION
: The geographical region for your Sinch API endpoint (e.g.,us
,eu
). Affects the base URL for sending SMS. Check Sinch documentation for your correct region if notus
.4. Error Handling, Logging, and Retries
Error Handling:
/webhooks/sinch
route. Invalid requests get a 400 response.try...catch
block in the webhook handler catches errors during message processing (e.g., database errors, errors callingsendSmsReply
). It logs the error and returns a 500 status to Sinch.sendSmsReply
): Thecatch
block insendSmsReply
handles network errors, authentication failures (401), authorization issues (403), bad requests (400), or server errors (5xx) from the Sinch API. It logs detailed information.Logging:
Fastify Default Logger (Pino): Enabled via
logger: true
during Fastify initialization. Provides structured JSON logging by default, which is excellent for production.Key Events Logged:
fastify.log.info
).request.log.info
).request.log.info
).request.log.info
).request.log.error
).log.info
insendSmsReply
).log.info
/log.error
insendSmsReply
).Log Analysis: In production, forward these structured logs to a log management service (e.g., Datadog, Logz.io, ELK stack) for searching, filtering, and alerting based on error messages or specific log properties.
Retry Mechanisms:
sendSmsReply
): Retries are not implemented in the providedsendSmsReply
function. For production, consider adding retries with exponential backoff for transient network errors or temporary Sinch API issues (e.g., 503 Service Unavailable). Libraries likeasync-retry
can simplify this. Be cautious retrying 4xx errors (like 400 Bad Request or 401 Unauthorized) as they usually indicate a persistent problem.5. Database Schema and Data Layer (Conceptual)
Storing message history is often required. While not implemented in this core guide, here's a conceptual approach:
Entity Relationship Diagram (ERD) - Simple:
Implementation Steps (using an ORM like Prisma or Sequelize):
npm install @prisma/client pg
(for Prisma + PostgreSQL).npx prisma init
.prisma/schema.prisma
with models based on the ERD.npx prisma migrate dev --name initial_setup
.npx prisma generate
.try
block:Contact
based onsenderNumber
.Message
record withdirection: 'inbound'
, linking it to the contact, storing themessageContent
,messageId
, etc.sendSmsReply
:Message
record withdirection: 'outbound'
,status: 'sent'
, linking to the contact and storing thebatch_id
returned by Sinch.status
todelivered
orfailed
.Performance: Index
phone_number
onContact
andsinch_msg_id
,contact_id
onMessage
. Use database connection pooling (handled by most ORMs).6. Security Features
/webhooks/sinch
route. Protects against malformed payloads..env
and ensuring it's in.gitignore
.ngrok
provides this locally. In production, use a reverse proxy (like Nginx or Caddy) or a PaaS that terminates SSL.@fastify/rate-limit
:https://.../webhooks/sinch?token=YOUR_SECRET_TOKEN
). Verify this token in your handler. This adds a layer of protection but is less robust than HMAC.X-Sinch-Signature
). This is the most secure method. If Sinch doesn't provide this for basic SMS webhooks, the shared secret method is a pragmatic alternative.7. Handling Special Cases
body
received by your webhook should contain the fully reassembled message. When sending, Sinch also handles splitting if thebody
exceeds standard SMS limits.mo_text
). Handling MMS (images, etc.) or binary SMS requires different webhook types (mo_binary
) and payload structures, often involving links to media content. This would require extending the schema and handler logic.sendSmsReply
function might fail if thesenderNumber
is invalid or cannot receive SMS. The error handling block will catch this (often as a 4xx error from Sinch).messageId
(request.body.id
) to deduplicate messages if necessary (e.g., by checking if a message with that ID already exists in your database before processing).8. Performance Optimizations
async/await
, preventing the Node.js event loop from being blocked.info
orwarn
instead ofdebug
to reduce logging overhead (fastify({ logger: { level: 'info' } })
).k6
,autocannon
, orwrk
to simulate high volumes of webhook traffic and identify bottlenecks in your processing logic or downstream dependencies.9. Monitoring, Observability, and Analytics
GET /
route serves as a basic health check endpoint for load balancers or monitoring systems.10. Deployment Considerations
Dockerfile
Example:.dockerignore
: Similar to.gitignore
, includenode_modules
,.env
,Dockerfile
,.dockerignore
,*.log
.pm2
), reverse proxy (Nginx/Caddy for HTTPS), and firewall.SINCH_API_TOKEN
, etc.) securely using platform secrets management, not by hardcoding them in the Docker image or code.pm2
(npm install pm2 -g
) to keep the Node.js application running, manage logs, and handle restarts (pm2 start index.js
).localhost:3000
.11. Troubleshooting
axios
, or your custom logic.ngrok
Tunnel: If testing locally, ensurengrok
is running and the HTTPS URL is correctly configured in the Sinch dashboard. Check thengrok
web interface (http://localhost:4040
by default) to see incoming requests.curl
: Use thecurl
command (provided in Section 2) to simulate requests directly to your running application, bypassing Sinch/ngrok
to isolate issues./webhooks/sinch
path..env
variables are set correctly and accessible by the application (especially in deployment environments). Log them on startup (excluding secrets) for verification if needed.sendSmsReply
function'scatch
block (Status, Headers, Data) to understand failures when sending replies. Consult the Sinch API documentation for specific error codes.This guide provides a solid foundation for receiving Sinch SMS messages with Fastify. Remember to adapt the business logic, error handling, security measures, and deployment strategy to your specific production requirements.