Frequently Asked Questions
Use Next.js API Routes and the Sinch SMS API to create a webhook endpoint. This endpoint will receive HTTP POST requests from Sinch containing message details when a user sends an SMS to your Sinch number.
The Sinch callback mechanism, also known as a webhook, sends an HTTP POST request to your application when an event occurs, like receiving an SMS. This request contains the message details in JSON format, allowing your application to process it.
Webhooks provide a real-time, efficient way to deliver inbound SMS messages to your application. Instead of constantly polling Sinch for new messages, Sinch proactively notifies your application via a webhook as soon as a message arrives.
Always verify the Sinch webhook signature *before* processing the payload. This ensures that the request genuinely originated from Sinch and protects against malicious actors. The signature is validated using HMAC-SHA256 and a shared secret.
Yes, Prisma is recommended for storing Sinch SMS message data. You can define a Prisma schema that corresponds to the Sinch inbound SMS payload, then use the Prisma client in your API route to create database records for each received message.
Create an API route in your Next.js application (e.g., `/api/sinch/inbound`) to handle incoming POST requests. This route should verify the request signature, parse the JSON payload, process the message data, and respond with a 200 OK status to Sinch.
ngrok creates a secure tunnel to your local development server, making it publicly accessible for receiving webhooks from Sinch during development. This allows you to test your integration without deploying your application.
Secure your webhooks by verifying the signature of each incoming request. This is done by comparing the HMAC-SHA256 hash of the request body, calculated using a shared secret, against the signature provided in the request header.
Next.js API routes handle webhook requests, the Sinch SMS API manages sending/receiving messages, Node.js is the runtime, Prisma (recommended) handles database interactions, TypeScript enhances type safety, and ngrok facilitates local development.
In the Sinch dashboard, under the APIs section of your Service Plan, configure the Callback URL to point to your Next.js API route (e.g., `https://your-app.com/api/sinch/inbound`). Use ngrok for local testing.
Create a new Next.js project using `create-next-app`, install dependencies (Prisma, Zod), configure environment variables (database URL, Sinch credentials, callback secret), and implement the webhook handler API route.
A user sends an SMS to your Sinch number, Sinch sends a webhook (POST request) to your Next.js API route, your application verifies the signature, processes the payload, optionally stores the message data, and acknowledges receipt with a 200 OK status.
A 200 OK response tells Sinch that your application successfully received the webhook. This is crucial to prevent Sinch from retrying the webhook delivery, which could lead to duplicate processing or excessive load on your application.
The payload includes fields such as `id`, `from`, `to`, `type`, `body`, `received_at`, `sent_at`, `operator_id`, and `client_reference`. Always refer to the official Sinch documentation for the most up-to-date payload structure.
This guide provides a step-by-step walkthrough for setting up a Next.js application to receive and process inbound SMS messages sent via the Sinch platform. We will build a robust webhook handler that listens for incoming messages, verifies their authenticity, processes the payload, and stores the message data.
Handling inbound messages is crucial for building interactive applications, enabling features like two-way conversations, user confirmations via SMS, support bots, and more. By leveraging Next.js API Routes and Sinch's callback mechanism, we can create a scalable and reliable solution.
Technologies Used:
System Architecture:
The flow for an inbound message looks like this:
200 OK
status to acknowledge receipt. Failure to respond correctly may cause Sinch to retry the webhook.Prerequisites:
ngrok
installed globally (npm install -g ngrok
) for local testing.By the end of this guide, you will have a functional Next.js endpoint capable of securely receiving, verifying, and processing inbound SMS messages from Sinch, ready for integration into your broader application logic.
1. Setting Up the Project
Let's start by creating a new Next.js project and setting up the basic structure and environment.
Operating System Notes: The commands below use Unix-style syntax. Windows users might need to use
copy
instead ofcp
or adjust path separators if not using a Git Bash or WSL environment. Node.js and npm/yarn work cross-platform.1. Create a New Next.js App: Open your terminal and run the following command, replacing
sinch-inbound-app
with your desired project name:--typescript
: Enables TypeScript.--eslint
: Sets up ESLint for code linting.--tailwind
: Configures Tailwind CSS (optional, but common).--app
: Uses the App Router (recommended).--src-dir
: Creates asrc
directory for application code.--use-npm
: Uses npm instead of yarn.--import-alias ""@/*""
: Sets up path aliases.Navigate into your new project directory:
2. Install Dependencies: We need
axios
if we plan to make outbound calls later, but for strictly receiving, no additional core dependencies are immediately required beyond Next.js itself. However, for robust implementation (validation, database), let's add Prisma and Zod. The basecreate-next-app
command with--typescript
already includes necessary development types like@types/node
,@types/react
, etc.prisma
: The ORM for database interaction.zod
: For schema declaration and validation of the incoming webhook payload.3. Initialize Prisma (Optional Database Step): If you plan to store messages in a database (recommended):
prisma
directory with aschema.prisma
file and a.env
file for your database connection string.postgresql
withmysql
,sqlite
,sqlserver
, ormongodb
if you prefer a different database.4. Configure Environment Variables: Next.js automatically loads variables from
.env.local
. Create this file in your project root:Add the following variables. We'll get the Sinch values later.
DATABASE_URL
: Your full database connection string. Make sure your database server is running and accessible.SINCH_CALLBACK_SECRET
: A secret string known only to your application and Sinch. Used to verify webhook signatures. Generate a strong random string for this.SINCH_SERVICE_PLAN_ID
,SINCH_API_TOKEN
,SINCH_REGION_URL
: Find these in your Sinch Customer Dashboard under SMS -> APIs. The Region URL depends on your account setup. These aren't strictly required for receiving only, but crucial for signature verification logic or sending replies.Important: Add
.env.local
to your.gitignore
file to avoid committing secrets. Thecreate-next-app
template usually does this automatically.5. Project Structure: The relevant structure within the
src
directory will be:This structure separates API logic from UI components and provides dedicated places for utilities and database definitions.
2. Implementing the Core Webhook Handler
Now_ let's create the API route that will receive the webhook POST requests from Sinch.
1. Create the API Route File: Create the necessary directories and the file:
2. Implement the
POST
Handler: Opensrc/app/api/sinch/inbound/route.ts
and add the following basic implementation:Explanation:
POST(request: NextRequest)
: This function handles incoming POST requests to/api/sinch/inbound
.request.text()
. This is essential because signature verification hashes the raw_ unparsed body.x-sinch-signature
). Crucially_ you must verify the correct header name in the official Sinch documentation.verifySinchSignature
(created in Section 7 - Note: Section 7 is not provided in the original text_ this utility needs to be implemented) to compare the expected signature with the one received.401 Unauthorized
immediately. Never process unverified webhooks.rawBody
into a JavaScript object usingJSON.parse()
.payload
. The exact fields and structure must be confirmed with Sinch documentation. This is where you'll add your application-specific logic.NextResponse
with a200 OK
status. This tells Sinch we've successfully received the webhook. Do this promptly; complex processing should ideally happen asynchronously (e.g._ via a job queue) to avoid timeouts.3. Building the API Layer
In this specific scenario_ the API layer is the webhook handler (
route.ts
) we just created. However_ let's refine it with proper validation and structure.1. Request Validation with Zod: It's good practice to validate the structure of the incoming payload even after signature verification.
Install Zod if you haven't already:
Define a Zod schema matching the expected Sinch inbound SMS payload.
Important: The schema above is an example. You must consult the official Sinch documentation for the accurate structure of the inbound SMS webhook payload and update this Zod schema to match it precisely. Failure to do so will likely lead to validation errors or incorrect data processing.
Now, use this schema in your API route:
2. API Documentation (Self-Documenting): The Zod schema provides a form of documentation. For more formal documentation, consider tools like Swagger/OpenAPI, although for a single internal webhook, comments and the schema might suffice.
3. Testing the Endpoint: You can't easily test the
POST
endpoint with a browser. Use tools likecurl
or Postman, but remember:x-sinch-signature
), which requires knowing your secret and implementing the HMAC-SHA256 logic locally for testing.Example
curl
(without signature verification initially, just testing structure):To test with signature verification, you'd need to calculate the HMAC-SHA256 hash of the JSON payload using your
SINCH_CALLBACK_SECRET
and include it in the correct signature header (confirm header name and format from Sinch docs).4. Integrating with Sinch (Configuration)
This involves configuring your Sinch account to send webhooks to your Next.js application.
Obtain Sinch Credentials:
.env.local
file forSINCH_SERVICE_PLAN_ID
andSINCH_API_TOKEN
. Also setSINCH_REGION_URL
accordingly.Configure the Callback URL:
In the same APIs section of your Sinch Dashboard, find your Service Plan ID and click on it.
Look for a section related to Callback URLs or Webhooks.
You need to provide a publicly accessible HTTPS URL for your webhook handler.
For Local Development:
npm run dev
(usually runs on port 3000).ngrok
:ngrok
will display forwarding URLs. Copy the HTTPS URL (e.g.,https://random-string.ngrok-free.app
).https://random-string.ngrok-free.app/api/sinch/inbound
For Production:
https://your-app-name.vercel.app
).https://your-app-name.vercel.app/api/sinch/inbound
Configure Callback Secret (for Signature Verification):
SINCH_CALLBACK_SECRET
in your.env.local
file into the corresponding field in the Sinch dashboard.Assign Number to Service Plan:
Environment Variables Recap:
SINCH_CALLBACK_SECRET
: (Required for security) A strong, random string. Must match exactly between.env.local
and the Sinch dashboard setting. Used byverifySinchSignature
.DATABASE_URL
: (Optional) Connection string for your database. Used by Prisma.SINCH_SERVICE_PLAN_ID
,SINCH_API_TOKEN
,SINCH_REGION_URL
: (Optional for receiving, needed for sending/some utils) Credentials from the Sinch dashboard.5. Implementing Error Handling and Logging
Robust error handling and logging are vital for production systems.
1. Consistent Error Handling Strategy:
401 Unauthorized
. Log the failure clearly but avoid leaking sensitive info.400 Bad Request
. Log the error.400 Bad Request
. Log the specific validation errors (from Zod).5xx
status (e.g.,500 Internal Server Error
or503 Service Unavailable
). This might cause Sinch to retry. Check Sinch's retry policy documentation.200 OK
to Sinch to acknowledge receipt and prevent unnecessary retries filling up logs. This depends heavily on your application's requirements.try...catch
block to handle unexpected errors and return a generic500
status, logging the stack trace.2. Logging:
console.log
andconsole.error
are acceptable.pino
for better performance and machine-readable logs:npm install pino pino-pretty
(pino-pretty
for dev).payload.id
) in logs to trace a specific request's journey.Example Refinement with
try...catch
:3. Retry Mechanisms: Retry logic is generally handled by Sinch if your endpoint fails to return a
200 OK
within their timeout period. Your responsibility is to:id
(payload.id
) to check if a message has already been processed.6. Creating a Database Schema and Data Layer (with Prisma)
Let's define a schema to store the inbound messages using Prisma.
1. Define Prisma Schema: Open
prisma/schema.prisma
and define a model for inbound SMS messages:Explanation:
@id @unique
: Uses the uniqueid
provided by Sinch as the primary key. This helps ensure idempotency.@map(""from"")
,@map(""to"")
, etc.: Maps model fields to database column names, especially useful for reserved keywords or different naming conventions. Verify these map to actual field names in the Sinch payload.String?
,DateTime?
: Marks fields that might not always be present in the payload as optional. Verify optionality from Sinch docs. Note thatbody
might be an empty string rather than null, adjust schema accordingly based on documentation.createdAt
,updatedAt
: Standard timestamps managed by Prisma.@@map(""inbound_sms"")
: Explicitly sets the table name in the database.2. Create Prisma Client Instance: Create a utility file to instantiate and export the Prisma client, ensuring only one instance is created in serverless environments.
3. Generate Prisma Client and Create Migration: Run these commands in your terminal:
prisma generate
: Creates/updates the type-safe Prisma Client innode_modules/.prisma/client
.prisma migrate dev
: Creates a new SQL migration file inprisma/migrations
, applies it to your development database, and ensures the database schema matchesschema.prisma
.4. Update API Route to Save Data: Modify the
POST
handler insrc/app/api/sinch/inbound/route.ts
to use the Prisma client within the business logic block.