Build a Two-Way SMS System with Node.js, Express, and MessageBird - code-examples -

Frequently Asked Questions

Set up a Node.js project with Express and the MessageBird API. Create a webhook endpoint to receive messages and use the API to send replies. You'll need a MessageBird account, virtual number, and a way to expose your local server (like ngrok).
MessageBird is the Communications Platform as a Service (CPaaS) that handles sending and receiving SMS messages. It provides the API for sending messages and the infrastructure for webhooks to receive incoming SMS.
A 200 OK response tells MessageBird that your application successfully received the webhook. Without it, MessageBird might retry sending the webhook, potentially causing duplicate processing of the same message.
For production applications, always use a database (like MongoDB) to store conversation history. In-memory storage is only suitable for initial development because data is lost when the server restarts.
Yes, but you'll need a tool like ngrok to create a temporary public URL for your local server so MessageBird's webhooks can reach it. This is necessary for development and testing.
MessageBird uses webhooks to deliver incoming SMS messages to your app. You define an endpoint in your Express app and configure MessageBird's Flow Builder to send an HTTP POST request to that endpoint when a message arrives at your virtual number.
A VMN is a phone number provided by MessageBird that you can use to send and receive SMS messages. You'll need to purchase one and configure it in the MessageBird Dashboard.
Signature verification ensures that incoming webhook requests are actually from MessageBird, preventing unauthorized or malicious actors from sending fake requests to your application.
Implement error handling in your webhook endpoint using try...catch blocks and check for errors in API callbacks. Log errors thoroughly but aim to always return a 200 OK to MessageBird to avoid retries unless it's a critical error preventing processing.
Environment variables (.env file) store sensitive information like API keys, virtual numbers, and signing keys. This keeps them out of your codebase and makes it easier to manage different configurations.
Implement retry logic with exponential backoff when sending SMS messages might fail due to temporary network issues or MessageBird API problems. Only retry for potentially transient errors, not for permanent ones like an invalid recipient number.
Define a Mongoose schema to represent conversations, including an array of messages with direction, content, and timestamp. Use Mongoose methods to interact with the database and store conversation history.
Flow Builder defines the workflow for incoming messages to your MessageBird number. In this case, you'll set it up to trigger a webhook to your application when an SMS arrives.
Yes, the guide uses MongoDB as an example, but you can adapt the principles to any database. You'll need to implement equivalent data storage and retrieval logic for your chosen database.