Production-Ready Bulk SMS Broadcasting with Node.js, Express, and Plivo - code-examples -

Frequently Asked Questions

Use the Plivo Node.js SDK with Express.js to create an API endpoint that accepts recipient numbers and a message, then sends the message in bulk via Plivo's API, handling batching and rate limits as needed. This setup is much more efficient than sending individual SMS messages and is designed for scalability and centralized control.
Plivo's bulk message limit is 1000 recipients per API call. The provided code handles batching automatically, dividing larger recipient lists into chunks of 1000 or less to comply with this limitation, with a configurable delay between batches to manage rate limits.
Sending individual SMS messages via separate API calls becomes inefficient and resource-intensive for large lists. Bulk sending offers better performance, scalability, and easier management through a centralized API endpoint.
A logging library like Winston or Pino is highly recommended for production systems, though not strictly required for basic functionality. It provides structured logs, log levels, and different output options (console, file, external services), which are crucial for debugging, monitoring, and analysis.
Yes, you can use alphanumeric sender IDs with Plivo, but with restrictions. They are generally supported outside the US and Canada, but may require pre-registration and may have limitations like not being able to receive replies. In the US and Canada, you must use a Plivo phone number (long code or toll-free).
The Plivo Node.js SDK throws errors that contain status codes and messages from the Plivo API. Implement try-catch blocks in your service layer to handle these errors gracefully. You can also inspect error status codes to provide more specific error responses to your API clients.
The E.164 format is an international standard for phone numbers. It ensures consistent formatting by requiring a '+' followed by the country code and the number, with no spaces or other characters. Enforcing this format is essential for reliable SMS delivery with Plivo.
A simple API key authentication can be added using middleware that checks for an API key in the request headers (e.g., 'x-api-key'). For more robust authentication, consider using JWT (JSON Web Tokens) or OAuth2.
Create a .env file in your project root to store Plivo credentials (Auth ID, Auth Token, Sender ID) and other sensitive information. Use the dotenv package in your Node.js code to load these variables securely. Never commit your .env file to version control.
Express-validator is a middleware for validating and sanitizing user input in Express.js applications. It helps ensure data integrity and security by enforcing rules on incoming requests, such as checking for required fields, data types, and formats like email addresses or phone numbers.
Standard SMS messages have a 160-character limit (GSM-7 encoding). Non-GSM characters reduce this to 70. Plivo automatically segments longer messages, but this may result in multiple messages being billed. Consider informing users about character limits or truncating messages.
Rate limiting middleware protects your API from abuse by limiting the number of requests from a single IP address within a specific time window. This helps prevent brute-force attacks and ensures fair usage of your service.
Implement mechanisms to handle STOP/HELP keywords and maintain opt-out lists using Plivo's features or a database. This is essential for compliance with regulations like TCPA in the US. Plivo provides features to help manage compliance.
A recommended database schema includes tables for broadcasts (message, status, timestamps) and broadcast_recipients (recipient number, Plivo message UUID, status, error codes). Consider using an ORM or query builder for database interaction.