Building SMS Marketing Campaigns with Node.js, Express, and Plivo - code-examples -

Frequently Asked Questions

Use Node.js with Express.js to create an API endpoint and integrate the Plivo Node.js SDK. This endpoint receives recipient numbers and the message, then uses Plivo to send the SMS messages concurrently. This setup is ideal for marketing campaigns, notifications, and alerts, automating the process of reaching your target audience.
Plivo is a cloud communications platform that provides the necessary APIs for sending SMS messages. The Node.js SDK interacts with these APIs, making it possible to send individual or bulk SMS messages programmatically. It handles the complexities of message delivery and provides tools for managing your SMS campaigns.
Dotenv is crucial for storing API keys and other credentials securely. It loads environment variables from a .env file, keeping sensitive information out of your codebase and version control. Ensure PLIVO_AUTH_ID, PLIVO_AUTH_TOKEN, and PLIVO_SENDER_ID are properly set in your .env file and loaded using dotenv.config() at application startup.
Promise.allSettled is essential when sending bulk SMS messages because it ensures that all send attempts are made, even if some fail. Unlike Promise.all, which rejects on the first error, Promise.allSettled waits for all promises to either fulfill or reject, providing a complete report of successes and failures. This is crucial for understanding the results of a bulk SMS campaign.
Alphanumeric Sender IDs might be possible for countries outside the US and Canada. However, for sending SMS to the US and Canada, you must use a Plivo-rented, SMS-enabled phone number due to regulations and carrier restrictions. Check Plivo's SMS API Coverage page for country-specific rules regarding sender IDs.
Create a POST route in your Express app (e.g., /api/campaigns) that receives a JSON payload with an array of recipient phone numbers ("recipients") and the message body ("message"). The route handler should validate the input, call the SMS sending service, and return a report of the send attempts. This endpoint serves as the entry point for initiating your SMS campaigns.
Express.js provides the framework for creating the API endpoint that receives campaign requests. It handles routing, middleware (like body parsing for JSON payloads), and error handling. Express simplifies the process of building a web server and managing API interactions, making it the foundation of our SMS campaign application.
For production applications, use dedicated validation libraries such as 'joi' or 'express-validator' to ensure phone numbers adhere to E.164 format. This helps prevent sending errors due to invalid recipient data. 'express-validator' offers specific validators like isMobilePhone('any', { strictMode: true }) which can further enhance your validation process.
Use a structured logging library like Winston or Pino, logging in JSON format for easier analysis by log management systems. Log essential information like timestamps, request details, Plivo message UUIDs, and errors. This helps in debugging issues, tracking messages, and monitoring the health of your SMS service. Ensure sensitive information isn't logged.
Robust error handling is essential to manage issues like network problems, invalid phone numbers, and Plivo API errors (like rate limiting). Implementing try-catch blocks, using Promise.allSettled, and potentially adding retry mechanisms with exponential backoff ensures that issues are handled gracefully without crashing the application and that you get a complete picture of campaign results.
Consider a relational database schema with tables for contacts (phone numbers, subscription status), campaigns (message, schedule), and campaign_sends (linking campaigns to contacts and storing send status, Plivo message UUIDs). This structure facilitates tracking message delivery, managing contacts, and analyzing campaign performance.
Use the 'express-rate-limit' middleware to prevent API abuse and protect your Plivo account balance. This middleware lets you limit the number of requests from a specific IP address within a time window. It's crucial for preventing unexpected charges and maintaining the stability of your SMS service.
Store your Plivo Auth ID, Auth Token, and sender ID in a .env file, ensuring this file has restricted permissions and is never committed to version control. Utilize dotenv.config() to load these variables into process.env at application start, keeping sensitive information separate from your codebase.
Plivo requires phone numbers in E.164 format (e.g., +14155551234) for accurate message delivery. Ensure your application validates and normalizes phone numbers to this format, using validation libraries like 'express-validator' and its isMobilePhone validator, potentially adding a custom check for the leading '+' character, for improved reliability.
Use libraries like 'async-retry' or 'p-retry' to implement application-level retries with exponential backoff for transient errors (e.g., network issues, rate limiting). Be mindful of Plivo's API error codes and retry only recoverable errors, avoiding retrying on invalid numbers or insufficient funds. This enhances resilience and improves message deliverability.