Frequently Asked Questions
Use a Node.js framework like Fastify with the Sinch SMS API. Create a Fastify server and an API endpoint that accepts recipient numbers and a message, then uses the Sinch API to send the SMS messages in bulk. This setup is scalable and efficient for marketing campaigns, notifications, or alerts.
Fastify is a high-performance Node.js web framework known for its speed and extensibility. It's an ideal choice for building an SMS campaign sender because of its efficiency, built-in logging, and features like schema validation, which improve security and maintainability.
Environment variables securely store sensitive credentials like your Sinch Service Plan ID and API token. This protects your API keys from being exposed in your codebase, enhancing security and preventing accidental leaks.
Create separate modules for server logic (`server.js`) and Sinch API interaction (`sinchService.js`). Use `.env` to manage environment variables, and consider a database integration (e.g., Prisma) for logging campaign details. This promotes modularity, security, and maintainability.
Axios is a promise-based HTTP client used to make requests to the Sinch SMS REST API. It simplifies the process of sending HTTP POST requests with the necessary headers and data to trigger SMS messages through Sinch.
A message queue (like BullMQ) is recommended for very large recipient lists or when asynchronous processing is beneficial. It offloads SMS sending to a background process, preventing blocking and improving the responsiveness of your main API.
Sinch's API has rate limits to prevent abuse. Respect these limits by breaking large recipient lists into smaller batches and submitting them sequentially or with controlled concurrency. Monitor Sinch's response codes and adjust your sending rate accordingly.
Standard GSM-7 encoding allows 160 characters per SMS segment. Longer messages are split into multiple segments. Using non-GSM characters reduces the limit to 70 characters per segment. Sinch handles concatenation, but be aware of cost implications for multi-part messages.
Yes, Sinch offers delivery reports (DLRs) via webhooks. Configure a webhook URL in your Sinch dashboard, and create a corresponding route in your Fastify app to receive and process these status updates. This enables you to track message delivery success or failure.
Implement a suppression list (e.g., using a database) to store opted-out numbers. Before sending any campaign, always check the recipient list against this suppression list. Provide a clear opt-out mechanism (e.g., 'reply STOP') and handle incoming webhooks from Sinch to process opt-outs. This ensures compliance with regulations like TCPA and GDPR.
E.164 is an international telephone number format that includes the '+' sign followed by the country code and number (e.g., +15551234567). Using E.164 format ensures correct number formatting for global SMS delivery, crucial for reaching international recipients.
Leverage Fastify's schema validation to define the structure and data types of the request body. This automatically validates incoming requests, ensuring correct data format (like E.164 for phone numbers) and preventing issues related to invalid or malicious input.
Use structured logging (JSON format) with a library like Pino. Log campaign details (message, recipient count), status (pending, sent, failed), batch IDs from Sinch, and any error details. This aids debugging, monitoring, and analysis of your campaign performance.
Check for common error codes like 401 (Unauthorized – incorrect credentials), 400 (Bad Request – invalid format or parameters), and 5xx (Sinch server errors). Inspect the `error.response.data` from Axios for specific error details from Sinch and ensure credentials are correctly set in your environment variables.
For high-volume campaigns, use a message queue (e.g., BullMQ) for asynchronous processing. Consider caching frequently accessed data (like suppression lists) and optimize your database interactions. Implement Node.js clustering or use a process manager like PM2 if CPU usage becomes a bottleneck.
Building a Scalable SMS Campaign Sender with Fastify, Node.js, and Sinch
This guide provides a complete walkthrough for building a robust Node.js application using the Fastify framework to send bulk SMS marketing campaigns via the Sinch SMS REST API. We will cover everything from project setup and core functionality to deployment and monitoring, enabling you to create a production-ready service.
By the end of this tutorial, you will have a functional API endpoint that accepts a list of phone numbers and a message, then uses Sinch to dispatch the SMS messages efficiently. This solves the common need for businesses to programmatically send targeted SMS campaigns for marketing, notifications, or alerts.
Project Overview and Goals
/batches
endpoint for sending messages.POST /campaigns
) that accepts a JSON payload containingrecipients
(an array of phone numbers) and amessage
(string), sends the SMS via Sinch, logs the attempt, and returns a confirmation.System Architecture
(Note: Verify Mermaid diagram rendering on your publishing platform)
1. Setting up the Project
Let's initialize our Node.js project and install the necessary dependencies.
Create Project Directory: Open your terminal and create a directory for the project, then navigate into it.
Initialize Node.js Project: This creates a
package.json
file to manage dependencies and project metadata. The-y
flag accepts default settings.Install Dependencies: We need Fastify for the web server, Axios for HTTP requests, and Dotenv for environment variables.
Install Development Dependencies (Optional - Prisma): If you plan to log campaigns to a database, install Prisma.
Initialize Prisma (Optional): This creates a
prisma
directory with aschema.prisma
file and a.env
file (if one doesn't exist). Choose your database provider when prompted.DATABASE_URL
in the generated.env
file with your actual database connection string.Create Project Structure: Set up a basic structure for clarity.
src/server.js
: Main application file containing Fastify setup and routes.src/sinchService.js
: Module for interacting with the Sinch API..env
: Stores sensitive credentials (API keys, database URL). Never commit this file..gitignore
: Specifies intentionally untracked files that Git should ignore.Configure
.gitignore
: Add common Node.js ignores and the.env
file.Configure
.env
: Add placeholders for your Sinch credentials and database URL. You will obtain these values later from your Sinch dashboard and database provider..env
keeps sensitive data out of your codebase, enhancing security.dotenv
loads these variables intoprocess.env
.2. Implementing Core Functionality (Sinch Service)
We'll encapsulate the logic for sending SMS messages via Sinch in a dedicated service module.
Edit
src/sinchService.js
: Create a function to handle the API call to Sinch's/batches
endpoint.axios
request./batches
endpoint structure, explicitly noting theto
field requires an array.3. Building the API Layer with Fastify
Now, let's set up the Fastify server and define the API endpoint to trigger the SMS sending.
Edit
src/server.js
: Configure Fastify, load environment variables, define the route, and start the server.schema: campaignSchema
) automatically handles request body validation, improving security and reducing boilerplate code. Its logger (fastify.log
) is highly performant./campaigns
route receives the request, validates it, (ideally) checks against a suppression list, calls thesinchService
, handles potential errors, logs outcomes (optionally with Prisma), and sends back an appropriate response./health
endpoint is crucial for monitoring and container orchestration.start
function initializes the server, listening on the configured port and host0.0.0.0
(important for Docker).4. Integrating with Sinch (Credentials Setup)
To connect to Sinch, you need your API credentials.
Navigate to Sinch Dashboard: Log in to your Sinch Customer Dashboard.
Find SMS API Credentials:
from
number). It must be in E.164 format (e.g.,+15551234567
).https://us.sms.api.sinch.com
https://eu.sms.api.sinch.com
https://ca.sms.api.sinch.com
https://au.sms.api.sinch.com
https://br.sms.api.sinch.com
Update
.env
File: Paste the obtained values into your.env
file:.env
file secure and ensure it's listed in your.gitignore
.5. Error Handling, Logging, and Retry Mechanisms
Our current setup includes basic error handling and logging.
try...catch
blocks inserver.js
andsinchService.js
catch exceptions.sinchService
throws errors for missing credentials or failed API calls.500
status code on errors, providing a generic error message and logging specific details internally.logger: true
uses Pino for efficient, JSON-based logging. Logs include request details, errors, and informational messages (fastify.log.info
,fastify.log.error
).For production systems sending critical messages, implementing retries with exponential backoff is recommended, especially for transient network errors or temporary Sinch API issues (e.g., 5xx errors).
Libraries like
axios-retry
or manual implementation usingsetTimeout
can achieve this. This involves wrapping theaxios.post
call insinchService.js
within a retry loop.Example Concept (Manual):
Testing Errors: Manually stop your network, provide invalid credentials in
.env
, or use tools liketoxiproxy
to simulate network failures between your app and the Sinch API.6. Creating a Database Schema and Data Layer (Optional - Prisma)
If you initialized Prisma, let's define a schema to log campaign attempts.
Define Schema (
prisma/schema.prisma
): Add a model to store basic campaign information.Create Database Migration: This command generates SQL migration files based on your schema changes and applies them to your database.
init_campaign_model
) and then execute it against the database specified in yourDATABASE_URL
. If you added the suppression list model, run migrate again.Generate Prisma Client: Ensure the Prisma client is generated/updated based on your schema.
Integrate with Server Code:
src/server.js
(import, initialization,prisma.campaign.create
,prisma.campaign.update
).batchId
or error details.SuppressionList
model in the/campaigns
handler before callingsendSmsBatch
.7. Adding Security Features
Security is paramount for any API.
Input Validation:
POST /campaigns
route already checks the request body structure, data types, and applies constraints (e.g., E.164 format for phone numbers, message length). This prevents many injection-style attacks and malformed data issues.Rate Limiting:
Protect your API from abuse and brute-force attacks by limiting the number of requests a client can make.
Install the
@fastify/rate-limit
plugin:Register and configure it in
src/server.js
:Adjust
max
andtimeWindow
based on expected usage and security requirements.Secrets Management:
.env
anddotenv
keeps API keys and database URLs out of the code for local development..env
files. Use the platform's secret management tools (e.g., Docker Secrets, Kubernetes Secrets, environment variables injected by the PaaS).HTTPS:
Helmet (Optional but Recommended):
@fastify/helmet
to set various security-related HTTP headers (likeX-Frame-Options
,Strict-Transport-Security
).8. Handling Special Cases
Real-world SMS campaigns have nuances:
/batches
endpoint is designed for bulk sending, but check their documentation for maximum recipients per batch (often thousands).202 Accepted
) to the client.SuppressionList
model shown earlier).POST /campaigns
) must check the intended recipients against this suppression list and remove any opted-out numbers. This step is critical for compliance.+
followed by country code and number) is essential for international deliverability. The schema validation enforces this.POST /sinch/dlr
) to receive these webhook events. Process the DLRs to update your campaign logs or database with the final delivery status for each message/batch. This requires exposing your application publicly (e.g., usingngrok
for local development testing). Implementing this webhook handler is beyond the scope of this initial setup guide but is important for comprehensive tracking.9. Implementing Performance Optimizations
While Fastify is inherently fast, consider these for high-load scenarios:
Asynchronous Processing (Queues): As mentioned for large lists, offloading the Sinch API calls to a background job queue (like BullMQ) prevents blocking the main API thread and improves response times for the client.
Database Connection Pooling: Prisma manages connection pooling automatically, which is generally efficient. Ensure your database server is adequately sized and configured.
Caching: Caching isn't typically a major factor for the sending part, but if you frequently look up suppression lists before sending, caching that list (e.g., using Redis or Memcached with appropriate invalidation) can speed things up significantly for large lists.
Node.js Clustering: For CPU-bound tasks (less common in I/O-bound apps like this, but possible) or to leverage multi-core processors effectively, use Node.js's built-in
cluster
module or a process manager like PM2 (pm2 start src/server.js -i max
) to run multiple instances of your application behind a load balancer. Fastify works well in clustered environments.Load Testing: Use tools like
k6
,autocannon
, orwrk
to simulate traffic and identify bottlenecks in your API endpoint, database interactions, or dependencies like the Sinch API.Profiling: Use Node.js's built-in profiler (
node --prof src/server.js
thennode --prof-process isolate-....log > processed.txt
) or tools like Clinic.js (npm i -g clinic; clinic doctor -- node src/server.js
) to analyze CPU usage, event loop delays, and memory allocation to pinpoint performance issues in your code.10. Adding Monitoring, Observability, and Analytics
Knowing how your service behaves in production is crucial.
Health Checks:
GET /health
endpoint provides a basic liveness check. Enhance it to check database connectivity (prisma.$queryRaw
or similar) or other critical dependencies.Structured Logging:
reqId
automatically, batch IDs, user IDs if applicable).Performance Metrics (Prometheus Example):
prom-client
to expose application metrics (request latency, error rates, queue sizes, external API call duration) in Prometheus format./metrics
endpoint and Grafana to visualize them on dashboards.src/server.js
(see the commented-out example in Section 3). You'll need to initializeprom-client
and register the/metrics
route. Add custom metrics to track specific application behavior (e.g., campaign submission rate, Sinch API latency).Error Tracking:
Dashboards:
Alerting:
/health
endpoint failures.11. Troubleshooting and Caveats
Common issues you might encounter:
401 Unauthorized
: IncorrectSERVICE_PLAN_ID
orAPI_TOKEN
. Double-check.env
and the Sinch dashboard. Ensure the token is for the SMS API, not other Sinch products. Verify theAuthorization: Bearer <token>
header format.400 Bad Request
: Invalid request format (check JSON structure against API docs), invalidfrom
orto
number format (must be E.164), message content issues, or other parameter problems. Check theerror.response.data
from Axios for specific details provided by Sinch.403 Forbidden
/Insufficient Funds
: Your Sinch account may lack funds or permissions to send SMS to certain regions or using the specifiedfrom
number. Check your account balance and settings.5xx Server Error
: Temporary issue on Sinch's side. Implement retries (see Section 5)..env
not loaded: Ensuredotenv.config()
is called early inserver.js
. Verify the.env
file is in the project root wherenode
is executed.DATABASE_URL
: Check the format required by your database and Prisma. Ensure credentials and host are correct.SINCH_REGION_URL
) and your database (if applicable). If implementing DLR webhooks, ensure Sinch can reach your/sinch/dlr
endpoint.SERVICE_PLAN_ID
, etc.).async/await
usage leading to unhandled promises.pattern
for E.164, required fields).host
binding infastify.listen
(use0.0.0.0
for Docker/containers).PORT
is already in use.Always check the detailed error messages logged by Fastify (
fastify.log.error
) and the response data from Axios/Sinch (error.response?.data
) for specific clues when troubleshooting.