Sinch SMS Callback Implementation Guide (Node.js & Vite) - code-examples -

Frequently Asked Questions

Implement Sinch SMS callbacks by creating a Node.js/Express backend with a secure webhook endpoint. This endpoint receives delivery status updates from Sinch. Use the Sinch Node.js SDK to send SMS messages and the `express.raw` middleware to handle incoming raw callback data for proper HMAC verification before parsing the JSON payload.
HMAC validation ensures the authenticity and integrity of Sinch webhook callbacks. It confirms that the received data originates from Sinch and hasn't been tampered with, adding a crucial security layer to your application.
The `express.raw` middleware is essential for receiving the raw, unparsed request body containing callback data from Sinch. This is required for accurate HMAC signature validation, which must be done before any JSON parsing.
In the Sinch Dashboard, navigate to the API settings for your SMS service. Create a new webhook, specifying the target URL (your backend endpoint exposed via ngrok during development), HTTP target type, a strong secret (matching your server's `SINCH_WEBHOOK_SECRET`), and the `MESSAGE_DELIVERY` trigger. Remember to link the webhook to the relevant service or app ID if necessary.
The Sinch SMS callback payload, particularly the `message_delivery_report`, includes the `message_id` (matching the sent batch ID), delivery `status` (e.g., DELIVERED, FAILED), recipient number, optional failure `reason`, and the `event_time` timestamp.
Store delivery status updates in a database after validating the callback's HMAC signature. Log the `message_id`, `status`, `reason`, and `event_time` from the callback payload. In a production environment, establish a connection to your database and update records based on the `message_id`.
ngrok creates a public tunnel to your locally running backend server. This allows Sinch to send webhooks to your development environment during testing, as Sinch needs a publicly accessible URL to send callbacks to.
Use ngrok during local development and testing when your backend server isn't publicly accessible. This enables Sinch to deliver callbacks to your localhost for testing purposes. In production, your backend should be deployed publicly, and ngrok isn't needed.
Use the Sinch Node.js SDK's `sinchClient.sms.batches.send` method. Provide the recipient number(s), sender number (`SINCH_NUMBER`), message body, and any optional parameters (like `delivery_report`). This sends the SMS via the Sinch API.
The Sinch batch ID or messageId is a unique identifier for each batch of SMS messages sent. This ID is crucial for correlating delivery reports received via webhooks back to the originally sent message(s). It's typically included in the callback payload and initial send response.
Implement `try...catch` blocks around Sinch API calls to handle potential errors. Log detailed error information on the server-side using `console.error`. Return user-friendly error messages to the frontend without revealing sensitive details.
A recommended project structure includes a 'client' directory for the frontend (e.g., Vite/React) and a 'server' directory for the Node.js/Express backend. Key files in the backend include `server.js` (main server logic), `sinchClient.js` (Sinch SDK setup), and `.env` (environment variables).