Frequently Asked Questions
Use a reputable SMS API provider like Twilio, Sinch, MessageBird, or Plivo. Implement their provided code examples, ensuring you format numbers with +218 and use alphanumeric sender IDs. Remember to handle Arabic encoding with UCS-2.
Alphanumeric sender IDs are the best option for Libya. They are supported by Libyan operators and offer better deliverability compared to other options like short codes or long codes, which are not supported.
Libya's current telecommunications infrastructure does not support two-way SMS through standard providers. This limits interactive messaging campaigns and requires alternative solutions for receiving responses.
The best time to send SMS messages is between 9:00 AM and 9:00 PM local time (UTC+2), avoiding prayer times and respecting Ramadan schedules. Urgent messages can be sent outside these hours.
Libya follows standard SMS length limits: 160 characters for GSM-7 encoding and 70 characters for UCS-2 encoding (required for Arabic text). Concatenated messages are supported for longer texts.
Include clear opt-out instructions (STOP, CANCEL, UNSUBSCRIBE) in Arabic and English in every message. Process opt-out requests within 24 hours and maintain a centralized opt-out database to ensure compliance, even without a formal Do Not Call registry.
No, sending SMS to landline numbers in Libya is not supported. Attempts will result in delivery failure with a 400 error code from SMS APIs, typically code 21614.
Avoid sending SMS messages related to gambling, adult content, unauthorized political or religious content, and cryptocurrency or unapproved financial services. These are restricted content areas in Libya.
To minimize filtering, use registered business-specific sender IDs, avoid URL shorteners, keep content professional, and refrain from excessive punctuation or all caps. Generic alphanumeric sender IDs face heavier filtering.
The two major mobile operators in Libya are Almadar Aljadid and Libyana. It's essential to test your SMS messages across both carriers to ensure optimal delivery rates.
MMS is not directly supported. Messages are converted to SMS with a URL link where recipients can view the multimedia content instead of receiving the MMS directly.
Several libraries provide easy integration: Twilio, Sinch, MessageBird, and Plivo. The article provides code examples for each, demonstrating how to send messages and handle specific Libyan requirements.
Always include the country code (+218) before the recipient's number. Ensure the number starts with '+218' to avoid formatting errors and delivery issues.
Limit messages to 2-3 per week per recipient. Respect religious and national holidays, particularly Ramadan schedules, to avoid negative reactions and improve engagement.
No, number portability is not available in Libya. Mobile numbers are permanently tied to their original network operator.
Libya SMS Guide: Send Messages to +218 Numbers with Libyana & Almadar
Sending SMS to Libya (+218) requires understanding carrier requirements, sender ID regulations, and compliance guidelines. This guide covers everything you need to send SMS messages to Libya successfully: alphanumeric sender ID setup, GATI regulatory compliance, Libyana and Almadar Aljadid carrier specifications, mobile number format requirements, and API integration with code examples.
Libya SMS Market Overview
Market Conditions: Libya's mobile market is dominated by two state-owned operators – Almadar Aljadid and Libyana. As of Q2 2024, Libyana holds the largest market share with over 55% (approximately 6.3 million subscribers), while Almadar Aljadid serves approximately 3.5 million users (44% market share). SMS remains a critical communication channel, particularly for business messaging, despite growing adoption of OTT messaging apps. The market faces unique challenges due to political instability affecting telecommunications infrastructure.
SMS Pricing: International SMS API providers charge approximately $0.30–$0.40 per message to Libya as of Q4 2025. Typical rates: Infobip (~$0.30), Plivo (~$0.36), Sinch (~$0.37), Twilio (~$0.40). Local operators offer lower rates (LYD 0.25–0.50 per SMS, approximately $0.056–$0.112 USD at the official rate of 4.48 LYD/USD) but lack business API features. Pricing varies by volume, routing quality, and service level. Businesses pay per message segment for concatenated messages.
Delivery Performance: Standard SMS delivery times in Libya typically range from a few seconds to several minutes under normal network conditions. Delivery rates vary by carrier, network congestion, and infrastructure challenges. Infrastructure instability may cause intermittent service disruptions, delayed message delivery, and varying success rates across regions. Businesses should implement robust retry logic and monitor delivery receipts closely.
Mobile Number Prefixes:
Device Market: Android devices hold the majority market share compared to iOS.
SMS Features Supported in Libya
Libya supports basic SMS functionality with some limitations on advanced features, focusing primarily on one-way messaging capabilities with support for concatenated messages.
Two-way SMS Support
Two-way SMS is not supported in Libya through standard SMS providers. This limitation affects interactive messaging campaigns and automated response systems. Workarounds: Consider using WhatsApp Business API for interactive conversations, directing users to web forms via URLs, or using email for responses.
Concatenated Messages (Segmented SMS)
Concatenated messages are supported in Libya, though support may vary by sender ID type.
Message Length Limits:
Segment Billing: Each message segment is billed as a separate SMS. A 200-character GSM-7 message splits into 2 segments (153 + 47 characters) and incurs charges for 2 messages.
Encoding Support:
MMS Support
MMS messages are not directly supported in Libya. When attempting to send MMS, Twilio and similar providers automatically convert the message to SMS format with an embedded URL link where recipients can view the multimedia content. This conversion is typically handled by the SMS API provider without additional configuration. Pricing follows the provider's standard SMS rates plus potential hosting fees for the multimedia content.
Mobile Number Format Requirements
Number Portability
Number portability is not currently available in Libya, though implementation is planned with no confirmed launch date. Mobile numbers remain tied to their original network operators based on prefixes (Libyana: 091, 092, 094, 096; Almadar: 091, 093; LibyaPhone: 095), simplifying message routing but limiting consumer flexibility. Businesses should not assume carrier identity will remain static once mobile number portability (MNP) is eventually implemented.
Sending SMS to Landlines
Sending SMS to landline numbers is not supported in Libya. Attempts to send messages to landline numbers will result in delivery failure, typically generating a 400 response error code (21614) from SMS APIs, with no charges incurred. Validation: Libyan mobile numbers follow the format
+218 9X XXX XXXX
where X represents digits 0-9. Use regex validation:/^\+?218(9[0-6])\d{7}$/
to identify mobile numbers. Landline area codes start with digits 2-8 (e.g., +218 21 for Tripoli).Libya SMS Regulations and GATI Compliance
Libya currently lacks comprehensive SMS marketing regulations, but businesses should follow international best practices to ensure responsible messaging. The Ministry of Communication and Informatics (also known as the General Authority for Telecommunication and Informatics - GATI) is the regulatory authority overseeing telecommunications under Law No. 22 of 2010 on Communications. GATI is the only entity legally authorized to issue, regulate, suspend, or revoke telecom licenses. Libya adopted the National Strategy for the Communications and Informatics Sector 2023-2027, which includes development of executive regulations in telecommunications law.
While specific SMS marketing guidelines are limited, businesses must obtain proper licensing and follow telecommunications law requirements. Licensing Requirements: International SMS providers typically handle routing and regulatory compliance through existing carrier agreements. Businesses using these providers generally do not need separate GATI licenses for A2P messaging. However, companies establishing direct carrier connections or operating as SMS aggregators must consult with GATI regarding licensing. Due to limited regulatory transparency and evolving requirements, confirm compliance status with your SMS provider and consider legal counsel familiar with Libyan telecommunications law.
Consent and Opt-In Requirements
While explicit regulations are limited, implement strong consent practices:
HELP/STOP and Other Commands
Implement opt-out commands to comply with best practices:
Do Not Call / Do Not Disturb Registries
Libya does not maintain an official Do Not Call or Do Not Disturb registry. Manage opt-outs internally:
Best Time to Send SMS in Libya (Time Zone)
Libya operates in Eastern European Time (EET, UTC+2) year-round without daylight saving time changes (DST was discontinued in 2013). While no strict time restrictions exist:
Alphanumeric Sender IDs for Libya SMS
Decision Framework: Choose alphanumeric sender IDs for one-way transactional and marketing messages where brand recognition matters. Long codes and short codes are not available options in Libya.
Alphanumeric Sender ID Requirements
Alphanumeric sender IDs are supported on Libya's operator networks without pre-registration requirements for most providers, though some providers like Telnyx require registration.
Examples:
YourBrand
,BankName
,ShopAlert
,MyStore
INFO
,SMS
,PROMO
,123456
,Test Alert
(contains space)Long Codes
Long codes (both domestic and international) are not supported for SMS messaging in Libya. This limitation exists because Libyan carriers only accept alphanumeric sender IDs for A2P messaging traffic.
Short Codes
Short codes are not currently supported in Libya.
Restricted Content for Libya SMS
Avoid sending the following types of content, as they may be blocked or filtered per industry guidelines:
Content Filtering and Deliverability
Understand carrier filtering rules to maximize message deliverability.
Carrier Filtering Rules:
Best Practices to Avoid Filtering:
Best Practices for Sending SMS to Libya
Messaging Strategy
Sending Frequency and Timing
Localization
Opt-Out Management
Testing and Monitoring
Libya SMS API Integration: Code Examples
Twilio SMS API for Libya
Implement Twilio's REST API to send SMS messages to Libya:
Sinch SMS API for Libya
Integrate Sinch's REST API for robust SMS capabilities:
MessageBird SMS API for Libya
Use MessageBird's API for reliable Libya SMS messaging:
Plivo SMS API for Libya
Implement Plivo's API for Libya SMS delivery:
API Rate Limits and Throughput
Rate limits vary by provider and account tier. Consult your provider's documentation for specific limits:
Strategies for Large-Scale Sending:
Error Handling and Reporting
Implement comprehensive logging and monitor delivery receipts. Common error codes and handling strategies:
Twilio Error Codes:
21211
: Invalid 'To' phone number → Validate number format before sending21408
: Permission to send denied → Check account permissions and sender ID restrictions21610
: Message cannot be sent to landline → Filter landline numbers from recipient list21614
: 'To' number is not a valid mobile number → Validate against Libya mobile prefixes (9X)30003
: Unreachable destination → Number may be inactive; retry once after 1 hour, then suppress30006
: Landline or unreachable carrier → Remove from list; do not retry30007
: Message filtered (spam) → Review message content and sender ID; avoid spam triggersGeneral Handling Strategy:
FAQ: Libya SMS Common Questions
What is Libya's country code for SMS?
Libya's country code is +218. Format numbers as +218 followed by the mobile prefix (091, 092, 093, 094, 095, or 096) and the remaining 7 digits. For example: +218 91 234 5678.
Which mobile operators serve Libya?
Libya has two state-owned mobile operators: Libyana Mobile Phone (55%+ market share, 6.3 million subscribers) using prefixes 091, 092, 094, 096, and Almadar Aljadid (44% market share, 3.5 million subscribers) using prefixes 091, 093. LibyaPhone by Libya Telecom & Technology (LTT) uses prefix 095.
Do I need to register sender IDs for Libya SMS?
Requirements vary by SMS provider. Twilio, Sinch, and Vonage support dynamic alphanumeric sender IDs without pre-registration. However, Telnyx requires alphanumeric sender ID registration with business documentation. Use business-specific sender IDs (3-11 characters) to avoid carrier filtering. Generic sender IDs like INFO or SMS are prohibited.
Can I send two-way SMS in Libya?
No. Two-way SMS is not currently supported in Libya through standard SMS providers. This limits interactive messaging campaigns and automated response systems. Consider WhatsApp Business API for two-way communication needs.
What character encoding should I use for Arabic SMS in Libya?
Use UCS-2 encoding for Arabic text messages. This encoding supports 70 characters per single message or 67 characters per segment for longer messages. For English/Latin text, use GSM-7 encoding which supports 160 characters per single message or 153 characters per segment.
Is number portability available in Libya?
No. Number portability is not currently available in Libya, though implementation is planned with no confirmed launch date. Mobile numbers remain tied to their original operators based on prefixes.
What timezone does Libya use for SMS scheduling?
Libya operates in Eastern European Time (EET, UTC+2) year-round without daylight saving time changes (DST was discontinued in 2013). Schedule messages between 9:00 AM and 9:00 PM local time, avoiding prayer times.
Which SMS API providers work in Libya?
Twilio, Sinch, MessageBird, and Plivo all support SMS delivery to Libya. As of 2024, Almadar Aljadid has an exclusive gateway agreement with Vox Solutions for international A2P SMS traffic. Verify your provider has proper routing configured.
How much does it cost to send SMS to Libya?
International SMS providers charge approximately $0.30–$0.40 per message as of Q4 2025: Infobip (
$0.30), Plivo ($0.36), Sinch ($0.37), Twilio ($0.40). Pricing varies by volume and service level. Each message segment in a concatenated message is billed separately.What are typical delivery times and success rates for Libya SMS?
Delivery times typically range from a few seconds to several minutes under normal network conditions. Acceptable delivery rates are 85-95% for established sender IDs. Rates below 80% indicate potential filtering or routing issues. Infrastructure challenges may cause intermittent delays in certain regions.
Recap and Additional Resources
Key Takeaways:
Next Steps:
Additional Resources:
Local Carriers:
Recent Developments (2024):