Frequently Asked Questions
A Commercial License Agreement with Sent, Inc. outlines the terms of service for using Sent's platform and services. It includes details about access, permitted use cases, fees, the term of the agreement, and renewal process. It's combined with Sent's Online Terms of Service to form the complete agreement.
After the initial term specified in your Order, the license automatically renews for a set period (e.g., months or years) at Sent's then-current rates. To prevent renewal, provide Sent with at least 30 days' written notice before the end of the current term. This notice of non-renewal should align with the Online Terms of Service.
Fees are outlined in the 'Sent Fees' section of the Commercial License Order Form. Beyond the stated fees, you're responsible for reimbursing Sent for any third-party platform, service, or other fees incurred due to your use of Sent's services. You might also need to pay those fees directly to third parties.
The start date of your agreement is specifically listed in the 'Start Date' field within the 'Initial Term and Renewal' section of your Order. The Order, combined with Sent's Online Terms of Service, forms the complete agreement.
The initial term of your Sent commercial license is specified in the order form within the section titled 'Initial Term and Renewal'. This section indicates the duration, using months or years, of the initial agreement period before automatic renewal.
The permitted use cases are described within the 'Services and Permitted Use Cases' section of your commercial license agreement. This section details exactly how you're allowed to utilize Sent's platform and services, and may list specific modules, components, or use cases allowed.
The Commercial License Order and its terms are deemed Confidential Information of Sent, Inc. This is stated explicitly in the agreement and is governed by the rules outlined in the Online Terms of Service pertaining to confidentiality.
Product-specific terms relating to your Sent service are found at the location indicated in the 'Special Terms' section of the order form. Refer to that section for details and any applicable terms specific to the services you've subscribed to.
The 'Subscriber' refers to the entity or individual purchasing and using Sent's services. It is the party entering into the agreement with Sent, Inc. and is responsible for adhering to the terms outlined in the agreement.
The Online Terms of Service, also referred to as the TOS or MSA, can be found at the provided link: https://www.sent.dm/docs/legal/terms-of-service. This document, along with the Commercial License Order, makes up the entire agreement.
The Commercial License Agreement comprises the Commercial License Order Form and Sent's Online Terms of Service (https://www.sent.dm/docs/legal/terms-of-service). Your completed Order Form should be available from Sent directly.
Contact information for Sent is available within your Commercial License Order Form. This includes the Subscriber Contact Person's name, title, phone number and email address. You can also contact Sent through their website.
Commercial License Agreement
Order Effective Date: ________________
This Commercial License Order Form (???Order???) is entered into by Sent, Inc. (???Sent???, ???we???, ???our???, or ???us???) and the entity named below (???Subscriber??? or ???you??? and its derivatives) (each a ???Party??? and collectively, ???Parties???). This Order incorporates and is subject to Sent???s Online Terms of Service (the ???Online Terms of Service???, ???TOS???, or ???MSA??? and together with this Order, the ???Agreement???). Capitalized terms used but not defined in this Order have the meanings given in the Online Terms of Service.
Subscriber Information
Subject to the other provisions of the Agreement, Subscriber desires, and Sent will make available, access and use of the Services, including the Platform, as set forth below:
Services and Permitted Use Cases
[All or describe specific modules/components/uses]Initial Term and Renewal
Initial Term:
[XX][months/year]Start Date:
[XXX]End Date:
[XXX]Renewals: After the initial term indicated above, the term will automatically renew for successive
[XX] [months/year]periods at Sent???s then-current rates, unless earlier terminated in accordance with the Online Terms of Service or a Party provides the other Party at least thirty (30) days advance written notice of non-renewal.Fees
Sent Fees:
[____]. If Subscriber???s use of the Services gives rise to any third-party platform, service, or other fees or expenses, Subscriber shall be responsible for reimbursing Sent for such fees, costs, or expenses on a pass-through basis (or paying such amounts directly to the third party).Special Terms
Product specific terms available at
[___]as applicable to the Services described above.The existence and terms of this Order shall be considered Confidential Information of Sent in accordance with the Online Terms of Service.
Each Party has caused a duly authorized representative to execute this Commercial License Order Form and agrees to be bound to the Agreement.
[insert Subscriber Name]