New: RCS Support for Enterprise
Turn browsers into buyers with intelligent SMS marketing
Recover abandoned carts, drive repeat purchases, and build customer loyalty through personalized SMS campaigns. Leading e-commerce brands use Sent to increase revenue by 340% with automated messaging.
340%
Higher conversion
98.2%
Delivery rate
$2.3M
Additional revenue/month
The challenge facing e-commerce brands
Online retailers lose 70% of potential sales to cart abandonment. Email recovery campaigns have just 20% open rates and often arrive too late. Customers need immediate, personalized reminders on the device they're always carrying—their phone.
70%
Cart abandonment rate
Shoppers leave without purchasing
20%
Email open rate
Too low to recover lost sales
1-2 hours
Critical window
Time to recover abandoned carts
How Sent solves this for e-commerce
Use the Sent infrastructure to deliver personalized SMS campaigns that reach customers at the right moment with the right message.
Abandoned cart recovery
Integrate Sent into your stack and personalize SMS content to reduce cart abandonment. Recover 15-25% of lost sales.
Triggered within 10 minutes
Personalized product details
Direct checkout links
Multi-step sequences
A/B tested messaging
Order & shipping updates
Keep customers informed with highly customizable order confirmations, shipping notifications, and delivery alerts.
Real-time order status
Tracking link included
Delivery day reminders
Exception alerts
Two-way communication
Promotional campaigns
Launch targeted SMS campaigns for sales, new products, and special offers.
Behavioral segmentation
VIP customer targeting
Flash sale notifications
Product recommendations
Exclusive offers
Recover lost sales
Stop manually exporting data. Automatically trigger Sent to send sync delivery events and analytics to your CRM or data warehouse.
15-25%
recovery rate
340%
ROI on average
10
min automated trigger
Smart timing based on history
Product images included
Dynamic discount codes
Sarah
Hi Sarah, you left these items in your cart:
🌿 Organic Face Serum - $42 ☀️ SPF 50 Sunscreen - $28
Complete your order now and get 10% off with code SAVE10
Delivered
Order Update
Your order #12847 has shipped! 📦
Nike Air Max 90 - Size 10 Estimated delivery: Tomorrow by 8pm
Track your package:
Delivered
Keep customers informed
Customize order confirmations and delivery notifications reduce support tickets by 60%.
60%
fewer support tickets
98%
notification open rate
<5
min delivery
Order confirmation (instant)
Shipping notification
Exception handling
